Privacy Policy

Overview

This Privacy Policy explains how Struxa, Inc. ("Struxa," "we," "us," or "our") collects, uses, and shares information when you visit struxasplints.com (the "Site"), contact us, or purchase our products. By using the Site, you agree to the practices described here.

We are a US-based e-commerce business. We keep the information we collect to what we need to run our store, respond to your messages, and fulfill your orders.

Information we collect

Information you provide to us

• Contact form. When you use our contact form, we collect the information you submit — typically your name, email address, and the message you send. Our contact form is delivered by Web3Forms, a third-party form-processing service (see "Third-party processors" below).
• Direct communications. If you email or call us, we keep the contents of that correspondence and any details you choose to share, such as your order number.

Order and commerce information

Our online store and checkout are powered by Shopify. When you place an order, Shopify collects and processes the information needed to complete your purchase — such as your name, billing and shipping address, email, and order details. Payment card details are handled directly by Shopify and its payment providers; Struxa does not collect or store your full payment card numbers.

Information collected automatically

• Usage and device data. Like most websites, we and our providers may collect standard technical information such as your browser type, device type, referring pages, and general interaction data.
• Cookies and local storage. See the section below for details.

Cookies and local storage

We use a small amount of browser storage to make the Site and store work:

• Shopify commerce storage. When you shop or add items to your cart, Shopify stores a cart or checkout identifier in your browser's localStorage and sets its own cookies. These are used to remember your cart, run the checkout, keep the store secure, and support commerce features.
• Essential site function. Some storage is necessary for the Site to display and operate correctly.

You can control or clear cookies and local storage through your browser settings. Blocking or deleting them may affect cart, checkout, and other store features.

How we use your information

• To respond to your messages, questions, and support requests.
• To process, fulfill, and provide updates about your orders, returns, and exchanges.
• To operate, maintain, secure, and improve the Site and our store.
• To detect, prevent, and address fraud, abuse, or technical issues.
• To comply with our legal obligations and enforce our terms.

Third-party processors

We rely on a small number of trusted third-party service providers to run our business. These providers process information on our behalf and under their own privacy terms:

• Web3Forms. Delivers submissions from our contact form (the name, email, and message you enter) so they reach our team.
• Shopify. Powers our online store, cart, checkout, and payment processing, and handles the order and payment information needed to complete your purchase.

We encourage you to review the privacy policies of Web3Forms and Shopify to understand how they handle information. We may also use standard providers for website hosting and email.

How we share information

We do not sell your personal information. We share information only as needed to run our business, including:

• With the service providers described above who help us operate the Site, store, and communications.
• With shipping and fulfillment partners to deliver your order.
• When required by law, legal process, or to protect the rights, property, or safety of Struxa, our customers, or others.
• In connection with a business transfer, such as a merger, acquisition, or sale of assets, consistent with this Policy.

Data retention

We keep personal information only as long as we need it for the purposes described in this Policy — for example, to answer your inquiry, complete and support your order, meet legal, tax, and accounting requirements, and resolve disputes. When we no longer need it, we take reasonable steps to delete or de-identify it. Information held by Web3Forms and Shopify is retained according to their policies.

Your privacy rights (California / CCPA)

Depending on where you live, you may have rights over your personal information. Under the California Consumer Privacy Act (CCPA/CPRA), California residents may have the right to:

• Know what personal information we collect, use, and disclose about you.
• Access a copy of the personal information we hold about you.
• Delete personal information we have collected, subject to certain exceptions.
• Correct inaccurate personal information.
• Opt out of the "sale" or "sharing" of personal information. As noted above, we do not sell your personal information.
• Non-discrimination for exercising any of these rights.

To make a request, or if you have any privacy question, email us at hello@struxasplints.com. We will verify and respond to your request as required by applicable law. You may use an authorized agent where the law permits.

Children's privacy

The Site and our products are intended for adults. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will take appropriate steps to delete it.

Data security

We use reasonable administrative, technical, and organizational measures — and rely on providers such as Shopify that maintain their own safeguards — to help protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Changes to this Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Your continued use of the Site after changes take effect means you accept the updated Policy.

Contact us

If you have questions about this Policy or want to exercise your privacy rights, contact us at:

Struxa, Inc.
7717 W 6th Ave, Suite F, Lakewood, CO 80214
hello@struxasplints.com